Today, the Trust has published a report into the BBC’s failed Digital Media Initiative (DMI) technology project.
DMI was intended to improve production efficiency by enabling BBC staff to develop, create, share and manage video and audio content and programming on their desktop. It was closed in May 2013 and the remaining DMI assets were written down at a total cost to the BBC of £98.4m.
The Trust commissioned PwC to conduct a comprehensive review of the management and reporting of the project to ensure lessons were learned and applied to current and future projects. PwC were not asked to investigate why the DMI technology did not deliver or the specific decision to write off DMI assets.
A technical review was carried about by Accenture on behalf of the BBC Executive in Autumn 2012, which directly led to the project’s closure. The NAO is also currently conducting a review which we expect to report in early 2014.
PwC found that no single event or issue caused DMI to fail. Serious weaknesses in project management and reporting, a lack of focus on business change, together with piecemeal assurance arrangements, meant that it took the BBC too long to realise that the project was in serious trouble and unlikely to deliver its objectives.
The full PwC report can be found here:
BBC Digital Media Initiative – review of the BBC’s management of DMI (PDF file, 1.5MB)